SPARK DRIVEN, LLC (“SPARK”) PRIVACY POLICY
Last Updated January 2019
Thank you for visiting SPARKDRIVEN.COM. SPARK is committed to honoring the privacy of our members and visitors. This privacy policy, part of our overall Terms of Service (“Terms of Service”), covers personally identifiable information shared through SPARK and SPARKDRIVEN.com. This privacy statement covers the data collection and use policies at our site WWW.SPARKDRIVEN.com (the “Website”).
If you have questions or concerns regarding this statement, you should first contact SPARK by sending an email to support@sparkdriven.com. SPARK takes your privacy seriously. We will not sell, lease, or exchange your personal data to, or otherwise share your personal data with, third parties in ways other than described in this Privacy Policy. By using the services of SPARK, including services available at the SPARKDRIVEN.com domains (collectively, the “Service”) you agree to be bound by the Terms of Service and this Privacy Policy. This Privacy Policy only addresses activities from our servers.
1. INFORMATION COLLECTION & USE
Registration. The Service requires a login in order to provide you with a personalized account. During our account registration process, we will collect an email address, your first and last name, and a password from you. You must provide all of this information in order to obtain an account. After completing our registration form, you will receive a welcome email describing your new SPARK account, and how to access that account. You may, at your option, also store your social media credentials as part of your account with our Service. SPARK will collect the following personally identifiable information from you: credit card number, credit card expiration date, and zip code, and keep this information on file in our secure server in order to process your recurring invoices. You may, at your option, also provide your company name, full billing address and phone number. This information is used to verify credit card authenticity, and process payments as per your applicable service agreement. If we are unable to process your subscription for a given month, this information, along with your account information, may be used to contact you.
Communications with SPARK. We may use third party service providers to assist us in managing and administering communications and emails sent to us through the Website and through some SPARK managed sites. Any personal information disclosed through such communications will be governed by such third party vendors’ privacy policy.
Third Party Payment Processors. SPARK uses third party payment processors to assist it in processing your personally identifiable payment information securely. Such third party processors’ use of your personal information is governed by their respective privacy policies which may or may not contain privacy protections as protective as this privacy policy.
SPARK provides a number of tools that will allow you to promote your website (or articles on your website) over email. Email addresses entered into these forms are not stored in our database, but may be stored in our system logs in text format to assist us in tracking down abusive users (users flooding the system), or using these tools for spamming. We will never contact addresses logged in this manner. The email sent through any of these mechanisms is a one time email only.
Hosted websites. Users hosting websites with SPARK are given tools that may ask you to optionally enter your email address when making comments on their website, or contacting them through their website. Since users on SPARK can manipulate the HTML code on their site directly, there are opportunities available for a malicious user to inject code that would log your information before it reaches our system. In addition, once in our system, website owners will have the opportunity to review and modify any information entered into their website. Since we do not have full control over how members run their individual sites, this privacy policy does not apply to any hosted SPARK website that you do not own. You should check that you trust the owner of a particular website before submitting personally identifiable information on that site.
Server Logs. When accessing web pages on the Website, SPARK may log your IP address, access URL, time of access, geographic location, browser type, and referral URL in order to provide us with internal information regarding site traffic statistics. This information may also be used to identify users who are using the service for spam or other activity that is deemed in conflict with our Terms of Service. Otherwise, this information is used in the aggregate, and is never linked back to any personally identifiable information.
Comments and User Content Posted to the Website. If you post any Comments or User Content on the Website, you should be aware that any personally identifiable information you choose to provide there may be read, collected, or used by other users of the Website, as well as other third parties. We are not responsible for the information you choose to submit in these forums. We cannot guarantee that other users have not made copies of and/or will not use such information outside of the Website. We are not responsible for information you choose to post in this forum.
2. USES OF INFORMATION. SPARK collects the aforementioned personally identifiable information in order to provide you with a service that allows you to maintain an online presence. Various features in our Website management system will, at your discretion, display your name, or adjust the date and time of events based on your locale. SPARK also uses information collected through its Service to send out notifications regarding service related issues (such as maintenance periods, billing problems, account expirations, and other items that may impact service). We may send you messages from time to time about new features, news or services that we will offer to our users. We also may use and disclose your information to our third party service providers in order to send you messages regarding new services or other products. SPARK is the sole owner of information collected on https://www.SPARKDRIVEN.com/. Your information is never shared, leased or given to any third parties in ways other than disclosed in this Privacy Policy.
3. INFORMATION SECURITY. We store all user information in secure databases protected via a variety of industry-standard access controls. Secure passwords, SSL encryption and other measures are in place that helps us to protect your data. However, no company, including SPARK, can fully eliminate security risks associated with the transmission of personal information through online transactions, and you do so at your own risk. If you have any questions about security on the Website, you can send us a support request.
4. CHANGING INFORMATION. All information that SPARK stores related to your account, including any subscription billing information, is accessible through your SPARK Client Area interface. You may use this interface to adjust your information at any time, and we encourage you to keep this information up to date so that your customer service requests and billing processes operate efficiently.
5. COMMUNICATIONS FROM SPARK. We will send you service-related announcements on occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. We may also send you messages from time to time about new features, news or services that we will offer to our users. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account. Upon issuing a customer support request to SPARK, we may use your information and email address to contact you regarding your inquiry.
6. INFORMATION SHARING AND DISCLOSURE
Aggregate Information (non-personally identifiable). We share aggregated demographic information about our user base with our marketing partners. This information does not identify individual users. This information contains statistics related to traffic and the geographic location of our customers. We also may share aggregated user information with third parties who help us to analyze our user base to improve the Service. Other than as described herein, we do not link aggregate user data with personally identifiable information.
Personally Identifiable Information. SPARK employs third-party service providers to perform functions on our behalf. Examples include credit card processing, email service providers, analyzing data, providing customer service. These service providers have access to personal information needed to perform such functions on our behalf.
We may release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms of Service; or protect the rights, property, or safety of SPARK, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
7. LOG FILES. As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer websites, to track users’ movements around websites and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.
8. COOKIES. Like most websites, we use small bits of data called cookies stored on users’ computers to simulate a continuous connection. Cookies let us ‘remember’ information about your preferences and passwords and allow you to move within our Service without reintroducing yourself. Members who disable cookies will not be able to use the Service, as they are required to maintain your login to our service within a browser session. Disabling cookies does not prevent you from accessing websites published under our system, though some features of those sites may be degraded.
These cookies can be tied back to personally identifiable information only in the event that you are logged in to our Service. If you are logged in to our Service, the cookies on your computer will uniquely identify your account within our system. This Privacy Policy covers the use of cookies by SPARK only and does not cover the use of cookies by any advertisers. Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies.
9. LINKS TO OTHER SITES. This Website contains links to other sites that are not owned or controlled by SPARK. Please be aware that we, SPARK, are not responsible for the privacy practices of such other sites. This Privacy Policy applies only to information collected by this Website.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information. You will receive a notification when you leave SPARK.
10. LEGAL DISCLAIMER. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us, our subsidiaries, affiliates, employees or agents.
11. PHONE RECORDING. You agree that SPARK (and its affiliates, agents, and contractors) may monitor and record any calls between you and us. If we need to contact you regarding your request for service, you authorize us (and our affliates, agents, and contractors) to contact you at any number (i) you have provided to us (ii) from which you called us, or (iii) which we obtained and believe we can reach you at. We may contact you in any way, such as calling, texting, or e-mail. We may contact you on a mobile, wireless, or similar device, even if you are charged for it by your provider. You expressly consent and agree that SPARK may record and/or monitor such phone calls, and that such calls may be used by SPARK for business or marketing purposes.
12. CHANGES IN THIS PRIVACY STATEMENT. We reserve the right to modify this Privacy Policy at any time without notice to you, so please review it freque